The DIGITRIPS Pro Belux team shone at the 2025 edition of the Travel Awards, winning the prestigious ” Digital Excellence ” award for the most innovative players in the travel industry. This victory confirms DIGITRIPS Pro ‘s essential role in the digital support of agencies and in the transformation of the tourism and travel distribution market in Belgium and Luxembourg.
Table of content
- An award for innovation and tech excellence from DIGITRIPS Pro Belux
- An impressive ceremony at Brussels Airport Skyhall, with the DIGITRIPS Pro Belux team
- Travel distribution in Belgium and Luxembourg: a changing market in which DIGITRIPS Pro Belux plays a key role
An award recognizing the innovation and technological excellence of DIGITRIPS Pro Belux
The Digital Excellence Award of the Travel Awards Belgium, organized by Travel Magazine BeLux, is presented each year to the Belgian company in the industry that has distinguished itself through its capacity to innovate and to put travel tech at the service of travel professionals. The evaluation criteria cover several essential dimensions:
- digital marketing and communications strategy,
- the quality of the technologies on offer,
- improving the user experience,
- and the ability to maintain a steady pace of innovation.
These are all areas in which DIGITRIPS Pro Belux has been excelling for years, thanks to a clear vision: to make travel agencies more agile, more autonomous and better equipped to meet the needs of an ever-changing market.
An impressive ceremony at Brussels Airport Skyhall, with the DIGITRIPS Pro Belux team
A gala event for the entire travel ecosystem
The ceremony took place at Brussels Airport Skyhall, an iconic place that gathered around 1,000 guests. Dans une atmosphère de véritable soirée de gala, smokings et robes de soirée ont donné le ton d’un événement à la hauteur de sa réputation. Dans une atmosphère de véritable soirée de gala, smokings et robes de soirée ont donné le ton d’un événement à la hauteur de sa réputation.
The 2025 edition was structured around four main categories:
- Touroperating Awards
- Supplier Awards,
- the Agency Awards
- and Excellence Awards.
In fact, DIGITRIPS Pro Belux was nominated several times, notably in the technology and up & cross selling awards, before finally winning the top prize: the Digital Excellence award.
DIGITRIPS Pro innovation wins award
DIGITRIPS Pro Belux was nominated in several categories – Supplier Awards Technology Provider, Supplier Awards Up and Cross selling and Digital Excellence Award – but it was the innovation and travel tech excellence of the DIGITRIPS Pro Belux platform that was rewarded with the Digital Excellence Award.
“We were hopeful to win a prize for the very innovative Best Price Tracker feature, mais but to be rewarded for all our activities at DIGITRIPS Pro Belux is a true recognition ! It is a lot of teamwork but we are now super proud of how our hardwork is recognized by the travel distribution sector !“says Denis Pappi, Country Manager for Belux.
DIGITRIPS Pro strengths that won over voters
The majority of Travel Awards voters are travel agencies and industry players, who have been able to measure in concrete terms the constant progress of the DIGITRIPS Pro Belux platform since the opening of the Belgian market in 2017.
What made the difference? A continuous innovation approach, supported by clear and regular communication, and an active presence in the field, from tourism trade shows to fam trips organized for travel agents.
All year long, DIGITRIPS Pro pushed new features, new product innovations and UX improvements. This momentum, combined with strong marketing support, has helped strengthen user trust while demonstrating that technology can genuinely simplify their day-to-day work.
Travel distribution in Belgium: a changing market in which DIGITRIPS Pro plays a key role
Since the post-COVID period, the Belgian market has undergone a profound transformation. According to Denis Pappi, ” Travel agencies are playing an increasingly active role in creating tailor-made offers for their customers. Nevertheless, they remain extremely vigilant about the operational and financial risks associated with these customized products. “
This is precisely where DIGITRIPS Pro delivers unique value. With solutions such as the Dynamic Package feature, agencies can develop their own products while benefiting from a high level of security and reliability. DIGITRIPS Pro helps them balance creative freedom with risk management, thereby contributing to the long-term modernization of the distribution landscape in Belgium.
DIGITRIPS Pro’s Dynamic Package function offers travel agents :
- The combination of our flight, train, accommodation and transfer catalogs
- An intuitive direct flight schedule, for greater comfort,
- The TO guarantee protects the agency and its customer in the event of difficulties before or during the trip,
- A multi-source connection for a large inventory of travel products (GDS, OTA, channel manager)
DIGITRIPS Pro: ever more digital innovation for the future
The DIGITRIPS Pro Belux team – Wouter (Sales Manager Flanders) Alex (Marketing/Communication Manager Belux) Kristel (Sales Assistant) and Denis (Country Manager Belux) – would like to send a huge message of thanks to all our agencies and partners in Belgium and Luxembourg. For almost eight years, their trust and collaboration have played an essential role in the evolution of the platform and the success of the project.
“See you in 2026 to discover new DIGITRIPS technological developments to improve the daily lives of travel professionals, with an even better user experience!” – Denis Pappi, Country Manager DIGITRIPS Belux.
