In an ever-changing travel market, agents are faced with a paradox: technology has never been so present… but their daily lives are often more complex than before.
Between the multiplicity of tools, cumbersome processes and ever more demanding customers, the digital promise of “time savings and efficiency” sometimes struggles to materialize.
It is precisely in response to this reality that DIGITRIPS Pro was born. Designed by travel experts, for travel professionals, this tool brings together the best of tech and service.
Here are five good reasons – inspired by the field – to adopt Digitrips Pro for your reservations!
Table of content
- All products in one place
- Flexible offers with the dynamic package
- Clear, simple navigation
- Reassuring customer service
- Smile Angels, a loyalty program for travel agents
1. All products in one place
For a travel agent, each customer file often starts with a series of open tabs: a flight here, a hotel there, a transfer somewhere else.
Between GDSs, NDCs, extranets and hosting centers, dispersion has become part of the daily routine for agencies.
Scattered tools, a daily waste of time
Every day, travel agents use many different tools: GDS for flights, accommodation, train reservations, car rentals, transfers, various types of insurance… This fragmentation wastes precious time and multiplies the risk of error: a forgotten fare, a flight availability or schedule that changes, an incorrectly copied e-mail.
The result? More frustration for agents, who can’t concentrate on customer relations and travel advice, the keystone of their profession.
DIGITRIPS Pro, all-in-one platform
With DIGITRIPS Pro (formerly Misterfly Pro), everything is in one place: flights, accommodation, trains, cars, transfers, insurance and ancillary products.
A single platform – an agent’s dream for a simple, accessible and time-saving tool!
The DIGITRIPS Pro booking tool simplifies the booking of key travel products such as flight-only, Dynamic Packages, accommodation, car rental and transfers (individual or group), and gives travel agents access to rich travel content (over 10 million offers available daily) at attractive rates.
And there’ s even more good news: rates are transparent, with no hidden charges, and travel agents can set and customize their margins directly on the platform.
2. Flexible offers with the dynamic package
Travelers don’t fit (and don’t want to fit!) into boxes anymore. They want access to top-of-the-range offers if the opportunity arises, while keeping their budgets under control, as DIGITRIPS CEO Emilie Dumont described at IFTM 2025. Travelers are looking for flexibility, but also for travel agents capable of concocting trips to their image.
For a travel agent, tailor-made travel on a controlled budget is a daily challenge.
The emergence of the dynamic package
Travel agents can, of course, offer tours from Tour Operators (TO) with dates already fixed, including flights, hotels, transfers and activities.
But with demand for personalized travel on the rise, one solution that is becoming increasingly popular with travel producers is that of dynamic packages: combinations of flight and hotel (or train and hotel) on flexible dates, with a TO guarantee – a guarantee that covers the TO’s commitments to the traveler in the event of a glitch with a supplier. Better insurance for the traveler and simpler management for agents!
Tailor-made packages in real time
Thanks to its dynamic packaging engine, DIGITRIPS Pro allows you tofreely assemble our products: flights, trains, accommodation, transfers, with the TO guarantee that covers travelers in the event of flight or train cancellation, or in the event of overbooking or relocation.
For an even smoother booking experience, DIGITRIPS Pro has integrated a direct flight calendar, accessible and visible directly from the booking engine!
Offers are combined in real time, with the best available rates. And best of all, all bookings are grouped together in a single file!
3. Clear, simple navigation
An interface designed for travel professionals
When you spend eight hours a day on a tool, every click counts.
While some agents are accustomed to complex GDS interfaces on the market, many prefer to navigate like travelers – on intuitive platforms, where the booking process resembles that of a classic travel booking site.
DIGITRIPS Pro, formerly Misterfly Pro, was designed with and for agents:
- an intuitive, modern and fluid interface,
- intelligent filters,
- and clear pricing information.
Everything has been designed to make navigating the platform easy and efficient, all day long!
4. Reassuring customer service
The challenges of responsive customer service
In thetravel agent business, a derailed customer file can quickly turn everything upside down. A cancelled flight, a customer stranded at destination or an urgent modification: digital alone isn’t enough when you need to react fast.
That’s why travel agents are looking first and foremost for a customer service that is responsive and available to respond to travelers’ emergencies, understanding but demanding.
Expert support, always available
At DIGITRIPS Pro, support is a team of experts based in France, accessible by chat or emergency WhatsApp 24/7, to ensure constant follow-up in case of need for travelers at their destination.
Choosing a tool with customer service available by phone is a reassuring factor for agents, and rightly so! A responsive and available customer service team is essential to ensure a rapid response to travelers’ last-minute needs.
5. Smile Angels, a loyalty program for travel agents
If the travel booking tool is important, it becomes even more interesting when accompanied by a loyalty program dedicated to travel agents!
A demanding job, where recognition counts
Travel agents are the first link in the value chain, but it’s hard for travellers to understand what they do every day and what’s at stake!
Between everyday challenges and travel emergencies, a few advantages make all the difference… and a motivated agent is worth two!
Smile Angels, the DIGITRIPS Pro loyalty program
The Smile Angels program, like the Miles Attack program, rewards each sale made by a travel agent on DIGITRIPS Pro: points, gifts, challenges, quizzes… the points earned are convertible into gifts on the Smile Angels platform (which has recently been given a facelift).
Beyond the awards, Smile Angels is also a community of working agents built around the DIGITRIPS Pro brand (formerly Misterfly Pro) and unique opportunities to improve their daily lives. Agents have undoubtedly heard of the famous “Misterfly evening” that has been opening the IFTM Top Résa for ten years now! Held at the Pavillon Dauphine, the evening is a much-anticipated event for agents, who can register free of charge.
Find out more
In conclusion, DIGITRIPS Pro is not just a booking tool for travel agents.
It’s a platform designed with agents, for agents, to give them back time, visibility and pleasure!
Fluid technology, useful functions, human support and a program that creates a bond: everything is brought together to help agents gain in serenity and performance.
